Privacy policy

1. General Information

  1. This policy applies to the website operating at the following URL: https://loum.pl/
  2. The website operator and the Data Controller is: Paulina Kolczyńska, Szczawieńska 2, 58-310 Szczawno Zdrój, Poland.
  3. Operator’s contact email address: contact@loum.pl
  4. The Operator is the Controller of your personal data with regard to the data voluntarily provided on the Website.
  5. The Website uses personal data for the following purposes:
    • Managing a newsletter
    • Handling inquiries submitted via the contact form
    • Providing ordered services
    • Presenting offers or information
  6. The Website performs functions of obtaining information about users and their behavior in the following ways:
    1. Through data voluntarily entered in forms, which are entered into the Operator’s systems.
    2. By storing cookies on end-user devices.

2. Selected Data Protection Methods Applied by the Operator

  1. Login areas and personal data entry points are protected at the transmission layer (SSL certificate). This means that personal data and login details entered on the website are encrypted on the user’s device and can only be read on the target server.
  2. An essential element of data protection is the regular updating of all software used by the Operator to process personal data, in particular regular updates of software components.
  3. To ensure data protection, the Operator regularly creates backup copies.

3. Hosting

  1. The Website is hosted (technically maintained) on the servers of: other_company
  2. In order to ensure technical reliability, the hosting provider maintains server logs. The following may be recorded:
    • Resources identified by URL (addresses of requested resources – pages, files),
    • Time of request receipt,
    • Time of response dispatch,
    • Name of the client station – identification via the HTTP protocol,
    • Information about errors occurring during HTTP transactions,
    • URL of the previously visited page (referrer link) – if the user accessed the Website via a link,
    • Information about the user’s browser,
    • Information about the IP address,
    • Diagnostic information related to the process of ordering services through website forms,
    • Information related to handling email correspondence sent to and from the Operator.

4. Your Rights and Additional Information on Data Use

  1. In certain situations, the Controller has the right to transfer your personal data to other recipients if necessary to perform a contract concluded with you or to fulfill obligations imposed on the Controller. This applies to:
    • Hosting companies under a data processing agreement
    • Postal operators
    • Authorized employees and associates who use the data to fulfill the Website’s purposes
    • Companies providing marketing services on behalf of the Controller
  2. Your personal data will be processed by the Controller no longer than necessary to perform related activities required by separate regulations (e.g., accounting regulations). With regard to marketing data, it will not be processed longer than 3 years.
  3. You have the right to request from the Controller:
    • Access to your personal data,
    • Rectification,
    • Erasure,
    • Restriction of processing,
    • Data portability.
  4. You have the right to object to processing referred to in point 3.3(c) in relation to the processing of personal data for the purposes of legitimate interests pursued by the Controller, including profiling. However, the right to object may not be exercised where there are compelling legitimate grounds for processing overriding your interests, rights and freedoms, in particular for the establishment, exercise or defense of legal claims.
  5. You have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warsaw, Poland.
  6. Providing personal data is voluntary but necessary for the operation of the Website.
  7. Automated decision-making, including profiling, may be carried out in relation to you for the purpose of providing services under a concluded contract and for the purpose of direct marketing by the Controller.
  8. Personal data may be transferred to third countries within the meaning of data protection regulations. This means that we may transfer them outside the European Union.

5. Information in Forms

  1. The Website collects information voluntarily provided by the user, including personal data, if provided.
  2. The Website may store information about connection parameters (timestamp, IP address).
  3. In some cases, the Website may store information facilitating the association of form data with the email address of the user completing the form. In such cases, the user’s email address may appear within the URL of the page containing the form.
  4. Data provided in the form is processed for purposes resulting from the function of the specific form, e.g., handling a service request, commercial contact, service registration, etc. Each time, the context and description of the form clearly indicate its purpose.

6. Controller’s Logs

  1. Information regarding users’ behavior on the Website may be logged. This data is used for administrative purposes.

7. Essential Marketing Techniques

8. Information About Cookies

  1. The Website uses cookies.
  2. Cookies are IT data, in particular text files, stored on the user’s end device and intended for use with the Website. Cookies usually contain the name of the website they originate from, the duration of their storage on the end device, and a unique number.
  3. The entity placing cookies on the user’s end device and accessing them is the Website Operator.
  4. Cookies are used for the following purposes:
    1. Maintaining a user session (after logging in), so the user does not have to re-enter login and password on each subpage;
    2. Achieving the purposes set out above in the section “Essential Marketing Techniques.”
  5. Two main types of cookies are used within the Website: “session” cookies and “persistent” cookies. Session cookies are temporary files stored on the user’s device until logging out, leaving the website, or closing the browser. Persistent cookies are stored on the user’s device for the time specified in the cookie parameters or until deleted by the user.
  6. Web browsing software (internet browser) usually allows cookies to be stored on the user’s device by default. Website users may change these settings. The browser allows deletion of cookies and automatic blocking of cookies. Detailed information is available in the browser’s help or documentation.
  7. Restrictions on the use of cookies may affect some functionalities available on the Website.
  8. Cookies placed on the user’s device may also be used by entities cooperating with the Website Operator, in particular: Google (Google Inc., USA), Facebook (Facebook Inc., USA), Twitter (Twitter Inc., USA).

9. Managing Cookies – How to Express and Withdraw Consent in Practice?

  1. If the user does not wish to receive cookies, they may change their browser settings. Please note that disabling cookies necessary for authentication processes, security, or maintaining user preferences may make it difficult, and in extreme cases impossible, to use the Website.
  2. To manage cookie settings, select your browser from the list below and follow the instructions:
    • Edge
    • Internet Explorer
    • Chrome
    • Safari
    • Firefox
    • Opera

    Mobile devices:

    • Android
    • Safari (iOS)
    • Windows Phone